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How can I forward Alphana download and project-ready notifications to another email?
How can I forward Alphana download and project-ready notifications to another email?

Set up an auto-forward so Alphana notifications (for project-ready and clip downloads) go directly to your team, VA, or another email.

Sebastian Mourra avatar
Written by Sebastian Mourra
Updated over 2 weeks ago

Currently, Alphana doesn’t support choosing a different email address for notifications. However, here’s a workaround that lets you auto-forward these notifications to another email, like a team member’s or VA’s address:

  1. Log in to Your Email Account: Go to your email account (like Gmail or Outlook).

  2. Create a Filter: In your email’s Settings, look for Filters and create a new one.

  3. Set the Filter Criteria: Set the filter to capture emails from [email protected].

    1. This address only sends notifications for projects and individual clips that are ready to download.

  4. Choose “Forward”: Under the filter options, select Forward and enter the email address you want these notifications sent to.

  5. Save the Filter: Save the filter settings. Now, all notifications from Alphana about completed projects and downloadable clips will be automatically forwarded to the specified email.

This workaround lets you keep others in the loop as soon as content is ready. Let us know if you have any other questions!

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