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FAQs
Is Alphana Integrated with Social Media Platforms?
Does it create both vertical (Reels, Shorts, Tiktoks) and standard rectangle video size?
How large can a video file upload be?
Does it work with audio-only content?
When do my AI credits renew?Learn more about when AI credits renew
Does Alphana require a credit card for the free trial?Understand if Alphana requires a credit card for the free trial and learn about the security measures in place. This FAQ explains the benefits of the 7-day free trial, the…
How to reset your password in AlphanaLearn how to reset your password in Alphana by logging out, requesting a reset link, and setting a new password.
What audio and video file types are supported in Alphana?Learn about the audio and video file types that Alphana supports for content creation, including .webm, .wav, .m4a, .mpga, .mpeg, and .mp3.
YouTube Importer Update and Our Focus Moving ForwardLetter from our CEO about shifting focus from YouTube importer issues to new roadmap features and helping you create amazing content.
Do AI credits roll over?
How to get more AI creditsLearn more about what happens if you run out of AI credits and how to get more.
How can I position subtitles in the middle of the video?
Can I post content to multiple social media accounts directly from Alphana?
How do I delete a project or AI card I no longer need?
Can I upgrade my Lifetime Deal (LTD) with Alphana directly?
Does Alphana offer Webhooks or API integration?
How can I automate workflows between Make.com and Alphana?
What happens if I run out of AI credits? Can I buy more?
Can I upload a video in one language and generate content in another language?
How do I edit custom instructions for my project?
Can I regenerate clips without using more AI credits?
What happens if I generate a clip longer than 60 seconds?
Can I move captions to a different position in the video?
Why are the downloaded clips missing or not showing up in my projects?
What can I do if Alphana isn't detecting my video's language properly?
Can I edit the video captions in Alphana?
How do I prevent Alphana from auto-detecting the wrong language in my videos?
Does Alphana support Hungarian transcriptions?
Why is my video taking so long to load after I upload it?
Is there a way to specify the clip length in Alphana?
I didn't receive my video download link—where can I find it?
How do I enable captions when downloading videos?
Why are my captions not capitalized or formatted correctly?
How do I contact support if I run into an issue?
What are templates used for in Alphana?
Can I generate multiple versions of the same content?
How does Alphana handle privacy and data security?
Does Alphana work with Safari?
Can I change my billing cycle from monthly to yearly?
How can I upgrade my plan to get more AI credits?
Can I create custom templates for my workflow in Alphana?
Does Alphana offer team collaboration features?
How long does it take to generate content after uploading a video?
Can I import videos from Google Drive or Dropbox directly into Alphana?
How do I change the orientation or aspect ratio of my video?
Does Alphana support generating TikTok videos and Instagram Reels?
Can I use Alphana for podcasts or audio-only content?
What are the limitations of Alphana's free trial?
Do AI credits roll over to the next month if I don't use them all?
How many AI credits does it take to transcribe a 1-hour video?
Can I export my generated content directly to Google Docs or other platforms?
Why am I getting an OpenAI exception or undefined error with Timestamp Notes & Chapters?
How to Cancel Your Alphana Subscription
Do remaining credits or hours from the free trial carry over?
Do you have an affiliate program?
Does Alphana Turn Audio into Videos?
Why are my video clips downloading in SD instead of HD?