What are One-Time Credits?
One-Time Credits are add-on packs of credits and minutes you can buy whenever you need them. Unlike Forever Credits, these packs last for 12 months after purchase.
They’re perfect if you:
Need a temporary boost for a busy season
Don’t want to upgrade your monthly plan just to get through a spike in usage
Want the flexibility of bulk credits without committing long-term
Why you might want One-Time Credits
Prevent running into “out of credits” at the worst time
Your plan’s limits are used first, then your One-Time Credits automatically kick in
Cheaper than stacking monthly top-ups again and again
No recurring bill — just a one-time payment
Packs can be mixed or multiplied for bulk savings
What’s in each pack?
$50 AI Credit Pack
1,500 AI credits (includes 200 bonus)
600 video minutes
Expires in 12 months
$100 AI Credit Pack (Most popular)
3,500 AI credits (includes 500 bonus)
1,500 video minutes
Expires in 12 months
$200 AI Credit Pack
8,000 AI credits (includes 2,000 bonus)
2,800 video minutes
Expires in 12 months
$500 AI Credit Pack (Best value)
25,000 AI credits (includes 5,000 bonus)
10,000 video minutes
Expires in 12 months
How to purchase
Go to the One-Time Credits page
Choose a pack
Complete checkout
How credits are used
• Alphana always spends your monthly credits first
• When your monthly balance hits zero, the system automatically starts pulling from your Forever Credits
• Because of this order, Forever Credits stretch the life of your normal plan
Frequently Asked Questions
Do One-Time Credits expire?
Yes — 12 months from the purchase date.
Can I buy more than one pack?
Yes. You can stack them, and each pack has its own expiration timer.
Do One-Time Credits work with every Alphana feature?
Yes, as long as your plan covers the feature.
What happens to my unused monthly credits?
They reset each billing cycle, but your One-Time Credits remain until expiration.
Can I transfer credits to another account?
No. They stay with the account that purchased them.
How do I check my purchase history?
Go to Buy Credits → Purchase History to see every credit pack you’ve bought, expirations dates, adjustments, etc.
Where can I see my remaining credits and minutes?
Head to Buy Credits → Plan & Usage to view how many credits and minutes you’ve used and how many are left.
Do you offer bulk discounts?
We can put together custom packages when spending $1,000 or more. Please reach out to us using our support chat
Can I still buy Forever Credits?
No. Forever Credits were a limited-time special. Right now, One-Time Credits are the only packs available.
Are refunds available?
All sales are final. Please check your quantities before checkout.
Need even more credits or a custom invoice?
Email [email protected] with your request and we will set up a bulk order.