Alphana is shutting down. Here's what happens next

Alphana will shut down on May 9, 2026. This article covers what happens next, what you get on Visuals based on how you purchased, and the steps to take before the shutdown date. Find your customer type below, or start with the key dates and action items at the top.

There is no one-click export. Please go through your projects manually before May 9.

Why is Alphana shutting down?

We've been finding strong traction with Visuals, and maintaining two platforms split our small team's engineering and support work in ways that meant neither got our best effort. We made the strategic decision to consolidate into Visuals.

What exactly is Visuals?

Visuals is an AI-native creative engine. You can generate AI images with full prompt control, create AI videos using multiple models (Google Veo, Runway Gen-4, Luma), build music videos and lyric videos from scratch, and edit video with a full editor and stock library. A workflow editor is launching in the coming weeks that adds multi-step generation pipelines and text generation.

Is Visuals only for music?

Visuals is primarily built around music workflows, but the creative tools work for any kind of content. The workflow editor in particular will be useful for any content workflow.

Is there another way to get my questions answered?

Yes. We're running customer-only live sessions throughout the transition with walkthroughs, workflow editor previews, and open Q&A. Watch your email for invitations and replays.

I bought an AppSumo lifetime deal. What happens to it?

Your lifetime status is being carried forward to Visuals as permanent ongoing access. You will receive recurring monthly Visuals credits forever, scaled to the tier you purchased. No subscription required, ever.

How many monthly credits will I get?

Based on your original AppSumo tier:

What do those credits actually get me?

On Visuals, AI images start at 1 credit each and AI video clips start around 18 credits. So for example, 200 credits per month (Tier 2) roughly translates to 200 AI images, 11 AI video clips, or any mix of those. Higher quality image and video models cost more credits per generation.

Why aren't the credit numbers similar to what I had on Alphana?

Visuals credits power fundamentally different operations. Alphana credits mostly powered transcription, text generation, and video clipping. Visuals credits power AI image and video generation, which have significantly higher per-operation costs. Credits don't map one-to-one between the two platforms.

Is this really lifetime, or does it expire?

It's permanent. Your account stays active and your monthly credits continue for as long as Visuals exists as a platform.

What about my monthly video upload capacity from Alphana?

On Visuals, we've consolidated everything into a single credit pool. There's no separate hour cap. Your monthly credits cover uploads, processing, generation, edits, and exports, and you decide how to allocate them.

How do I claim my lifetime status on Visuals?

Sign up at visuals.fm using the same email address as your Alphana account. Your lifetime access and recurring monthly credits will be added automatically — no codes or manual steps required. We'll send you a confirmation email once it's applied (no later than May 8). You have until July 8, 2026 to claim.

Can I get a refund?

Refunds are governed by AppSumo's policy. We don't have the ability to issue refunds directly. To check your eligibility, please contact AppSumo support.

Can I buy more credits if I want more capacity?

Yes. Credit packs and plan upgrades are available if you want more capacity than your monthly allocation provides, but none of them are required. Your core lifetime benefits don't require any payment, ever.

Is this the same as what free users get on Visuals?

No, your lifetime benefits are significantly more than the free tier. Free users get 100 credits one time only, with watermarks, 720p output, and no commercial rights. Your lifetime status gives you recurring monthly credits every month forever (scaled to your tier), 1080p output, no watermarks, full commercial rights, and permanent account access without ever needing to subscribe. Over a year, even Tier 1 customers get 1,200 credits at full quality versus 100 watermarked credits on the free plan.

What's the workflow editor?

The workflow editor lets you chain prompts together, build multi-step generation flows, and run custom pipelines. You'll be able to create workflows for images, video scenes, full music videos, and text generation. Paste a transcript in, hit run, and in one pass it generates a blog post, LinkedIn post, podcast description, images, and short clips (coming soon) — the long-video-to-shorts workflow you liked about Alphana, rebuilt here. It's the closest thing to what made Alphana useful, rebuilt for everything Visuals can do. Alphana lifetime customers get early access before the public launch, with invites going out in the coming weeks.

I'm a paying Stripe subscriber on Alphana. Can I move my subscription to Visuals?

Yes — and we recommend it. Message us through the in-app support chat and we'll work with you to transfer your subscription over to a comparable Visuals plan. We'll add a free month on top, and you can cancel anytime.

What happens if I don't transfer?

Alphana will shut down on May 9, 2026. You'll need to cancel your Alphana subscription manually through your account settings before that date to avoid further charges — it won't auto-cancel on its own.

Do I get anything on Visuals if I don't transfer?

Yes. As a thank you for being an active paying customer, we'll give you one free month on Visuals. We'll send you a coupon code by email that you can apply when you sign up.

How do I claim my free month on Visuals?

We'll send you a coupon code by email that you can apply when you sign up on Visuals at visuals.fm using the same email address as your Alphana subscription. The coupon has an expiration date included in the email.

What if my subscription renews between now and May 9?

Cancel it as soon as you can through your Alphana account settings, or message us in the in-app support chat to transfer it to Visuals. If you're accidentally charged for a renewal after the shutdown announcement, message us through in-app support and we'll work with you on a refund.

I bought one-time credit packs on Alphana. What happens to my remaining credits?

Your unused Alphana credit pack purchases will be migrated to Visuals at a conversion ratio proportionate to what you originally paid. The final conversion ratio will be communicated in the coming weeks.

How do I get my converted credits?

Message us through the in-app support chat with a screenshot of your remaining Alphana credit balance and the email address on your account. Your converted credits will be manually added to your Visuals account. Use the same email address on Visuals as you have on Alphana.

Why isn't it a straight one-to-one conversion?

A single AI video generation on Visuals costs us roughly what dozens of Alphana operations cost. The credits simply don't buy the same things on each platform, so a proportional conversion is the only way to carry the value forward sustainably.

I was a free user on Alphana. Do I get anything on Visuals?

You're welcome to sign up for Visuals for free at visuals.fm. You'll receive 100 starter credits (one-time) to explore the platform. The free tier includes 720p output with a watermark and no commercial rights.

Can I use Visuals without a subscription beyond the 100 free credits?

No. Aside from the 100 one-time starter credits, you'll need to upgrade to a paid plan to continue using Visuals. See visuals.fm/pricing for plan options.

What happens to my Alphana data after May 9?

All Alphana content will be permanently deleted after the shutdown. If you want to keep any content, transcripts, clips, or generated files from Alphana, download them before May 9, 2026. We won't be able to recover anything after that date.

Can I move my Alphana projects, cards, or templates to Visuals?

We're planning to migrate your Cards and Templates from Alphana to Visuals. Some of them may function slightly differently on Visuals and some settings may not carry over, which is why we highly recommend backing up anything you want to keep. Actual content you generated in Alphana (text, images, or short clips) will not be migrated and should be downloaded before May 9, 2026.

Will my saved work on Visuals stay in my account forever?

Your account remains active permanently (for lifetime customers) or as long as your subscription is active (for paying subscribers). Standard file retention policies apply to generated content. If we ever need to clean up files due to long inactivity, we'll notify you well in advance.

Can I keep using Alphana after May 9?

No. Alphana will be fully shut down on May 9, 2026. All customers will need to transition to Visuals or another platform by that date.

I used Alphana to upload short videos and generate summaries, YouTube hashtags, SEO tags, and blog posts. Will I still have access to those features on Visuals?

Yes, text content generation is coming. The workflow editor launching in the coming weeks will include text generation for blog posts, social content, SEO tags, and more. In the coming months, we'll also be adding the ability to generate text content directly from uploaded video, similar to what you used on Alphana. In the meantime, once the workflow editor launches you can paste a transcript or notes and generate the same kinds of text outputs from that.

I want to take a long-form video and create several short-form videos from it. Can Visuals do that?

Yes, automatic short clip generation from long-form video is coming. Short clips are typically 30-60 seconds, and when this feature launches you'll be able to extract any length from your long-form videos. We're planning to add this capability in the coming months as part of the workflow editor. Today, you can already upload your long-form video to the Visuals video editor and cut it down manually to create shorter clips.

How long will each AI video clip be?

AI-generated video clips can range from 4 to 10 seconds long, starting at 18 credits per clip. Cost scales up depending on the AI model, duration, and quality you choose. For longer content, the workflow editor will let you chain multiple clips together into longer scenes once it launches.

Can I add text overlays, image overlays, or captions to videos on Visuals?

Yes. Visuals includes a full video editor with caption styles, a stock image and video library, and the ability to layer elements onto your videos. You can use this with AI-generated videos, uploaded videos, or any combination.

Can I upload my own long-form videos to Visuals?

Yes. You can upload videos to use in the Visuals video editor, including cutting them down manually into shorter clips today. Uploaded videos are automatically analyzed for audio and visual content, which enables additional creative features. Processing uses credits from your monthly allocation.

Does Visuals support BYOK (bring your own API keys) or integrations with other services?

BYOK isn't something we currently have plans to support. It's something we may evaluate over time as we grow the platform, but it's not on our current roadmap.

Does Visuals function the same way as Alphana?

No. Alphana was a video repurposing tool focused on turning source videos into clips, transcripts, and text content. Visuals is a creative generation engine focused on creating new visuals from scratch using AI, primarily built around music workflows.

The core workflows are different today, but over the coming months we're adding capabilities like automatic short clip generation from long-form video and text content generation from uploads, which will bring back much of what made Alphana useful.

I have a question that isn't answered here.

Message us through the in-app support chat on our site. We're reading and responding to messages personally during this transition.

I want to give feedback on the transition or the new Visuals platform.

All feedback is welcome. You can reply to any email you've received from us, or reach out through in-app support chat.