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How do I contact support if I run into an issue?
How do I contact support if I run into an issue?
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Written by Hannah Minshew
Updated this week

You can reach support through the chat feature on our website or inside the app. Our AI assistant Alphy is there to help and can answer most questions with human-like responses.

If you’d prefer to speak with a real person, just click “Talk to a Human” after Alphy responds, or reply with “I’d like to speak to a real human”—and you’ll be connected to our team.

For urgent issues, we’ll do our best to get back to you as quickly as possible.

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