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Do remaining credits or hours from the free trial carry over?
Do remaining credits or hours from the free trial carry over?
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Written by Hannah Minshew
Updated over a week ago

Do Remaining Credits or Hours from the Free Trial Carry Over?

No, once you upgrade, any remaining credits or hours from your free trial do not carry over. Instead, the system will automatically reset your usage to zero, giving you a fresh start.

Why Does This Happen?

During your free trial, you might notice that your usage can go negative after you hit the limit. This happens because the free trial is essentially unlimited, even though we set a soft limit. When you upgrade to a paid plan, your usage gets reset to ensure you start with a clean slate and the proper credit allocation for your subscription.

How Does It Work After Upgrading?

Once you’ve upgraded, you'll have 30 days from the billing date to use your new credits and hours. The reset is automatic, so you don’t have to worry about losing out on anything. Happy creating!

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